Refund policy

Refund & Return Policy

At Risers & Display Atelier, every order is carefully inspected and packaged with care. Because our risers and displays are specialty pieces, all sales are final.

No Returns or Exchanges
• We do not accept returns, refunds, or exchanges once an order has been placed.
• Please review your order carefully before completing checkout.

Damaged or Defective Items
• If your order arrives damaged or defective, you must contact us within 4 hours of delivery.
• Email [your business email] with your order number and clear photos of the damage (including packaging and the product).
• Claims submitted after 4 hours will not be accepted.

Lost Packages
• We are not responsible for packages lost, stolen, or delayed due to the carrier.
• Please contact the shipping provider directly with your tracking number if your package does not arrive on time.